Do You Need Assistance?

Our team is available if you need assistance logging into your retirement plan. If it is between 8:00 - 6:00 pm Central Standard Time, Monday through Friday, please call (800) 399-2083.

Note: The password is case sensitive and must be between 8 to 30 characters, be alphanumeric, contain a special symbol (@, !, $, etc) and can not match your login ID. If you fail to login three consecutive times your account could be disabled.

In addition, feel free to email us at Please note, we cannot reset or provide log-in credentials via email.

Products offered through Heartland Retirement Plan Services are not FDIC insured, are not bank-guaranteed, and may lose value, unless otherwise stated.

We have the right to restrict excessive trading. For additional information on trading rules surrounding specific investments, please review the prospectus accordingly.

Some mutual funds assess a “redemption fee” for shares that are sold after being held for less than a certain period of time. This fee is a percentage of the share value. Please review the funds’ prospectus for Information about redemption fees.